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Advice for Mask-Fit Testing (Managers & Employees) This is to help assist you with Mask-Fit tests required by your company, ensuring that the test runs smoothly and achieves the best possible outcome. Please read the following carefully; Please ensure you can confirm the date and time of your appointment. We allow 30 minutes for each appointment. Please ensure that you bring you mask with new filters to the test. Failure to do so, will mean that you will have to be re-booked for the test. The company will be liable for each appointment made. You will be required to complete consent forms at your first appointment. Please bring your glasses if you require them for reading. Please ensure you are clean shaven, with no sideburns, a maximum of 8 hours prior to the test time. If you do not wish to shave for personal or religious reasons, you will not be able to take the test. Please ensure that you do not eat, drink or smoke for a minimum of 30 minutes prior to the test. It is essential that your sense of taste is not affected by any other compound during the test. Chewing gum is also prohibited. Please note that if you lose weight, change job role, have major facial/dental surgery, or change your mask, you will require a Mask-Fit re-test within two weeks of your return to work. If you fail the test, we will be book you again for a re-test as soon as possible. You may be required to change your mask for a larger, or smaller size. You will need to discuss this with your manager before attending for your next appointment. If you fail your Mask-Fit test twice, you may be required to work with a battery-operated air-flow mask only. These masks use a battery run filtration system to ensure you are safe to operate in your area of work. These will be an additional, considerable cost to the company for this equipment. You will receive a pass/fail certificate at the end of the Mask-Fit test. Company policy dictates when a re-test is required (also see point 6). It remains a company’s responsibility to provide employees with the suitable mask for their job role in line with an appropriate Risk Assessment. Please ensure that employees have received Respiratory Protection Equipment training for correct maintenance of the masks provided. Click to download

Access Policy Peak Occupational Health office is based in the centre of Whaley Bridge High Peak and serves all companies locally and all those based within Derbyshire and Cheshire. Peak Occupational Health is committed to providing access to Occupational Health assessment services to all company employees requiring Health Surveillance under the directive of the HSE and COSHH regulations UK. We believe in equal access for all. The office is located near Whaley Bridge railway station on the Buxton-Stockport railway line. There is parking for cars at the rear and front of the building. Parking restrictions apply under local authority rules. Bus routes run through Whaley Bridge linking the location to other villages and the towns of Macclesfield and Stockport. Peak Occupational health is committed to equality, fairness and dignity for all employees, managers, company clients and all users of their services. It is the responsibility of all clinicians/ A&C staff for non-discrimination within Peak Occupational Health and all individuals engaging with the service. Staff will attend regular mandatory equality and diversity training. Peak Occupational Health is duty bound to comply with the Equality Act 2010, Human Rights Act 1998, Nursing & Midwifery Council Guidelines and Guidance under the Chartered Society of Physiotherapy, the Health & Safety at Work Act and all relevant UK legislation. Protected characteristics include; Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy & Maternity, Race, Religion or belief, sex and sexual orientation. Prohibited types of discrimination; Direct/ indirect Discrimination, harassment and victimisation, discrimination arising from disability and failure to make reasonable adjustments. Peak Occupational Health website provides advice and directions for anyone to access. The office is situated on the ground floor with disabled wheelchair access and toilet facilities. Individuals who require an interpreter can be accommodated with agreement from their company employer. All company employees are welcome into the Peak Occupational Health assessment service, once their company is under contract with Peak Occupational Health. Any employee/ staff request for referral to Peak Occupational Health should by made through their company Health & Safety, or HR Department. Any referral must be accompanied by an informed, signed consent form. Peak Occupational Health 2025/2026

Fitness-to-Work Tiers for Assessment At Peak Occupational Health we have four tiers of Fitness-to-Work Assessment; If you have any doubt as to the level required for your employee, please call the office for advice on Tel; 01663 738686. The four levels are as follows; 1) Return-to-work advice; this is appropriate for employees who have been absent from work and management need to understand when the individual will be able to return to work and what adjustments they might require within their job role. It will require job role evaluation, and an Occupational Health Nurse clinical assessment. Cost £150. Time required 60 mins. 2) Musculoskeletal Clinical Assessment; this is appropriate for employees suffering with musculoskeletal conditions such as back/neck pain, shoulder, Knee or traumatic injury that is preventing them from returning to work. It also covers employees post musculoskeletal surgery (Hip or knee replacement, shoulder or knee surgery etc) It will involve a clinical assessment by a Musculoskeletal Physiotherapist with an indication of any adjustments required for this employee to return to work. Cost £150. Time required 60 mins. 3) Detailed Fitness- to-Work Assessment; this is an assessment of an employee’s ability to perform their job role. It includes biomedical, psychological and social reviews. The employee will be clinically assessed by a Occupational Health Nurse and if necessary, a Musculoskeletal Physiotherapist. The employee will complete validated psychosocial questionnaires. The report given to management will include identification of any Yellow, Blue and Black Flags found during the assessment and a action plan for rehabilitation of the employee back to work. Cost £200. Time required 2 hours. 4) Full Functional Assessment of Fitness and Capacity to Work; this is a full biopsychosocial assessment of an individual’s ability to fulfil their job role. It involves job role analysis, clinical assessment by both an Occupational Health Nurse and Physiotherapist. The employee will complete validated questionnaires and appropriate functional assessment tests. Level 4 also includes a site visit to assess an employee at their place of work. The report will include an action plan. Cost £400 + Travel 45 ppm. Time required up to 4 hrs. *Please note – Assessments 1-3 might reveal that further in-depth investigation, or additional tests may be required. We will contact the company to discuss this, before we proceed. Click to download

Advice for Functional Capacity Assessment You have been referred for a Functional Capacity Assessment by your employer. This assessment is aimed to ensure that the demands of your job role are not too hard, or too easy for your personal abilities. It is an unbiased report based on answers to specific questions and also practical tasks selected by the assessor, suitable to your line of work. We wish to give you advice as to what to expect when you attend Peak Occupational Health for this assessment. We may also advise your employer that we need to visit your place of work to see exactly what skills you require to undertake the job. Peak Occupational Health office is at 7, Market Street, Whaley Bridge, High Peak Derbyshire SK23 7AA. The What3words are; ///debater.publish.escapades. Please arrive on time for your appointment. Failure to do so, may mean that you are not able to complete all the tests required at that visit. You will be required to complete a signed consent form before your first appointment. Please ensure your manager has given this to you. It can be emailed to us at contact@peakoccupationalhealth.com or brought with you at your first visit. You will be required to complete some paperwork and possibly some questionnaires. If you wear glasses, please remember to bring these with you. The assessment may include you undertaking some practical tasks. It is advisable that you wear loose fitting clothing and comfortable trainers. The assessment can take between 2-4 hours. Please allow time for this and ensure that your manager is aware of the time required if you are attending during the working day. Please bring you a list of any medication you are taking. Please ensure that you inform the assessor of any medical problems you have, or have experienced in the past. We may possibly take your Blood Pressure and Heart Rate during the assessment, so loose clothing is advisable. If we are required to visit your place of employment, we will do this at a time that is suitable to you, your employer and line manager. We will be writing a report following the completion of your assessment. You will be given the opportunity to read this report before it is sent to your manager, or HR department. You are able to request corrections of any inaccuracies you feel are in the report. You are not able to alter the professional opinion, or outcome of the report. Click to download

Complaints Procedure Peak Occupational Health is committed to providing a high-quality service to all our clients, but when something goes wrong, we take it seriously and view it as an opportunity to improve our standards. We greatly value our relationship with our clients and endeavour to address and resolve any complaint against us quickly to everyone’s satisfaction. If a client Company or employee raises a complaint then we ask for the details of the complaint and endeavour to address as set out in this policy; 1. If a client would like to speak to someone about a complaint, they should phone us directly and be passed to the most appropriate/ senior member of the team for an initial discussion. 2. If for any reason the most appropriate member of our team is not available, then they should able to leave a message and we will respond where possible, within 1 working day. 3. We may during discussion, ask for the complaint to be put in writing (email). It is then easier to address the details and circumstances of the compliant, or allow it to be passed to another member of staff who is more appropriate to deal with the complaint directly. Details in the email should include; a. A brief background leading up to the complaint (Date/Time) b. Who was involved c. Precisely what the complaint is about d. What action is required to resolve the complaint. 4. On receiving a complaint in writing, POH will acknowledge receipt by email within three working days, and enclose a copy of our Complaints Procedure. 5. POH will then investigate the complaint by; a. Ensuring the complaint is seen by a senior member of staff. b. Completing our investigation within one week of receiving the complaint. 6. If POH is not able to resolve the compliant within one week, we will invite specific Company Management Personnel to meet with us to discuss the matter further in order to; a. Resolve all complaints to the satisfaction of all parties. b. Learn from the process. c. Retain our relationship with the Client Company and its employees. 7. POH does accept that not all complaints will result in a satisfactory conclusion. If we are unable to do this, then we will; a. Arrange for an independent professional to review the matter, and act as an advocate in order to resolve the compliant. b. Contact the Royal college of Nursing and/or the Chartered Society of Physiotherapy for advice. c. Contact a Solicitor for advice. Peak Occupational Health 2025/2026

Advice for Managers This advice sheet is aimed at assisting company managers to make appropriate Occupational Health referrals to Peak Occupational Health in Whaley Bridge in line with UK Law and HSE requirements. Referrals to Peak Occupational Health will only be accepted from a company’s designated Manager (Client Company Manager, Human Resources Manager, or Health & Safety Manager). Please ensure that the reason for the referral is clearly and comprehensively explained to the employee, prior to their appointment date at Peak Occupational Health. An employee’s informed and signed consent for the referral, must be obtained and submitted to Peak Occupational Health by the referring Manager, prior to any appointment being made. As the referring Manager, please complete Peak Occupational Health Referral Form. This must be submitted together with the employee’s signed consent, by email to contact@peakoccupationalhealth.com 48hrs prior to an employee appointment. Please state on any referral what information you require from the employee assessment appointment. Examples of this may include; A certificate of competence for a particular job responsibility. A return-to-work assessment report, which includes a summary of any functional incapacity and suggestions for any adaptations, or changes in work environment required. An answer to whether an employee ill-health condition should be covered under the Disability Equality Act 2010. An assessment required for their employment by the HSE. Please ensure that the employee is given a copy of their Job Description to bring with them at their first appointment. Appointment dates and times can be arranged directly with Peak Occupational Health by phone Tel; 01663 738686, or email contact@peakoccupationalhealth.com and must be communicated to the employee by the company. Please note that arrangements and administration of appointments, remains the responsibility of the company. Please be aware that any missed appointments (for any reason) will be charged to the company at the normal rate and that cancellations can only be accepted up to 48hrs of the appointment date. Where it is not safe to travel for either party, the designated manager can re-arrange appointments with Peak Occupational Health without incurring additional cost. Please be aware that in unforeseen circumstances, Peak Occupational Health reserves the right to cancel appointments as far as possible in advance, and re-arrange these appointments at no cost to the company. Case review meetings can be requested by the referring Manager on-site. These will be charged to the company at an additional cost to any assessment. The company remains liable for timely payment of invoices. All assessment results and reports provided by Peak Occupational Health are unbiased, independent and undertaken in the strictest confidence. We are not party to any internal company policing, or disciplinary process. The company is responsible for informing POH within 30 days, if the designated referring Manager is no longer in post. Click to download

Advice from HSE HSE - Health Surveillance and Occupational health: https://www.hse.gov.uk/health-surveillance/index.htm

Health Surveillance Industrial Chemical Health Checks For employees who work with solvents, workplace sensitisers and metal working fluids etc. Lone Working Assessments This assessment is required as a screening tool for individuals who work on their own and who could be at risk if they have any underlying medical, physical or mental health problems. Confined Space Assessments Following a company policy, this assessment is applicable for screening any individual who may have to work in an enclosed space as part of their job role. The intention is to ensure that any individual is safe to work in this type of situation and does not have an underlying medical condition, that would pose a risk to themselves or others. Working At Heights Assessments Medical screening for individuals who work at height, is used to ensure that these workers are physically and mentally capable of performing their jobs safely and able to minimalize the risk of personal injury through falls, or injuries to others. This can mean work at height in any place where there are no formal procedures. Night Worker Assessments Under the Working Time Regulations employees who work shifts should be offered an annual assessment to ensure that their shift pattern, or permanent night work, does not have any impact on their physical and mental wellbeing. Fitness to Operate Forklift Trucks These assessments ensure that drivers of company vehicles, forklift trucks, cranes and mobile elevated platforms are medically fit to operate them. Decisions regarding medical fitness to drive will be in accordance with the latest DVLA "At a Glance" guide. This includes physical health checks, mental and emotional health checks, vision, and hearing tests in line with this guidance. This assessment also ensures company compliance with HSE statutory requirements Display Screen Assessments This ergonomic assessment is used to ensure that employees who work with display screens are protected from developing musculoskeletal injury and are routinely screened for any visual problems and underlying medical health issues, such as photo sensitive epilepsy. Well Person Checks Companies often offer these health checks as a benefit to their employees. These assessments are there to identify any unknown or underlying health problems that may affect the employee’s long-term performance at work. They can include checks for diabetes, high blood pressure, abnormal cholesterol levels and cardiac risk scores. Contact Us At Peak Occupational Health, we value transparent communication and are always happy to help. Simply fill out the form below or contact us using the details below. Mail Email Contact@PeakOccupationalHealth.com Phone Call 01663 738686 Phone Mobile 07927 511100 Enquire about an Assessment Company Name Contact Name Email Phone Address Further information, Possible Required Assesments or Questions Submit Thank you for your enquiry. We will be in contact.

Explore our services and get in touch Our Services 01. Long Term Sickness Reviews Long term sickness reviews with advice on fitness to work, timescales for returning to work and workplace adjustments. Show more 02. Rehabilitation Plans Supporting employees return to work as soon as possible. Show more 03. Short Term Absence Assessments Advice on underlying conditions which may affect health and attendance at work. Show more 04. New And Expected Mothers at Work Following a company Risk Assessment, this screening tool ensures the safety of pregnant women and new mothers at work. It identifies any risks from potential workplace hazards such as excessive fatigue, musculoskeletal injuries, exposure to hazardous chemicals, dust or gases. Show more 05. Manual Handling Training Education of employees to ensure that they practice good lifting and handling techniques to prevent musculoskeletal injury, especially upper limb and back problems. Training can be provided in house for up to 10 employees. Show more 06. Functional Capacity Assessments 1) Return-to-work advice 2) Musculoskeletal Clinical Assessment 3) Detailed Fitness-to-Work Assessment 4) Full Functional Assessment of Fitness and Capacity to Work See our ADVICE section for more information. Show more

Peak Occupational Health Assessments | Certificates for all Assessments | - Clinical Assessments - Health Surveillance - Case Management Coming soon... We are excited to inform you that our new business is scheduled to launch soon. Thank you for your ongoing support, and we look forward to providing you with more information shortly.

Policies Welcome to our Policies page. Here, you will find important information regarding our practices and guidelines. We are committed to transparency and ensuring all our clients understand our policies. Please take moment to review the following sections to familiarize yourself with our policies. Privacy Policy Terms & Conditions Data Protection & GDPR Policy Access Policy Complaints Procedure Client Care Policy