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- Privacy Policy | Peak-Occupational-Health
Privacy Policy 1. Introduction This Privacy Policy explains how we at 'Peak Occupational Health' collects, uses and discloses personal data obtained through or in connection with the operation of our occupational health website [PeakOccupationalHealth.com]. We act as the data controller for personal data collected via the Website within the meaning of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (together, “Data Protection Legislation”). By using the Website or otherwise providing your personal data to us, you acknowledge the processing described in this Policy. 2. Contact Details For the purposes of Data Protection Legislation, our contact details are: Controller: PeakOccupationalHealth.com Address: 7 Market Street, Whaley Bridge, High Peak, SK23 7AA Email: Contact@PeakOccupationalHealth.com Telephone: 01663 738686 If you have any questions or concerns regarding this Policy or our data processing practices, please contact our us at the above email address. 3. Categories of Personal Data Collected We may collect and process the following categories of personal data about you: Identification and contact information: name, address, telephone number, email address, employer details and job title; Special category data (health data): medical and occupational health information which you voluntarily provide or which is otherwise obtained in the course of providing occupational health services; Technical and usage data: IP address, browser type, device identifiers, and information collected through cookies or similar technologies; Communications data: correspondence and records of interactions with us. 4. Purposes of Processing and Legal Bases We process your personal data for the following purposes and under the following legal bases: PurposeLegal Basis under UK GDPR Provision of occupational health assessments and related services Article 6(1)(b) – performance of a contract; Article 9(2)(h) – provision of health or social care services Responding to enquiries and managing appointments Article 6(1)(b) – performance of a contract; Article 6(1)(f) – legitimate interests Compliance with legal and regulatory obligations Article 6(1)(c) – compliance with a legal obligation Processing of health data where required for employment, health and safety obligations Article 9(2)(b), (h) – employment and health purposes Analytics, improvement of services, and IT security Article 6(1)(f) – legitimate interests Marketing communications (where applicable) Article 6(1)(a) – consent (may be withdrawn at any time) 5. Recipients of Personal Data We may disclose personal data to: Occupational health professionals engaged by us under appropriate confidentiality obligations; Your employer or instructing organisation where necessary for the provision of services and as permitted by law; Third-party service providers, including IT hosting, secure email and data storage providers, acting as processors under written contracts; Regulators, courts or law enforcement agencies where required by law. We do not sell or rent personal data to third parties. 6. Data Retention We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Health records will be retained in accordance with statutory retention periods applicable to occupational health records in the United Kingdom. 7. Data Subject Rights You have the following rights under Data Protection Legislation: Access: to obtain confirmation as to whether we process personal data about you and, if so, to access such data; Rectification: to have inaccurate or incomplete personal data corrected; Erasure: to request deletion of your personal data where applicable; Restriction: to request the restriction of processing in certain circumstances; Objection: to object to processing based on legitimate interests or for direct marketing; Data portability: to receive personal data you have provided to us in a structured, commonly used and machine-readable format, where applicable; Withdrawal of consent: where processing is based on consent, to withdraw consent at any time without affecting the lawfulness of processing before its withdrawal. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at https://www.ico.org.uk . 8. Security of Processing We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. 9. Cookies and Tracking Technologies We use cookies and similar technologies to collect technical and usage data to improve the functionality and performance of the Website. Please refer to our separate Cookie Policy for detailed information about the cookies we use and how you may manage your preferences. 10. Updates to This Policy We may amend this Policy from time to time to reflect changes in our processing practices or in applicable law. We will publish the updated Policy on this Website and, where appropriate, notify you of significant changes. Last updated: 22/09/2025
- Advice for Employees | Peak-Occupational-Health
Advice for Employees You have been referred by your manager, or HR department to Peak Occupational Health in Whaley Bridge for an Occupational Health assessment based on your company employment. We are located at 7 Market Street, Whaley Bridge High Peak sk23 7AA. The what3words are; debater.publish.escapades. This advice sheet is aimed at assisting you to understand what to expect from this appointment. Please ensure that you are fully aware of the reason for your referral to us and that you have been given the opportunity to discuss this with your manager. You will be asked to sign a consent form by your manager agreeing to this assessment. This is a routine process, but if you are not happy to be referred, you have the right to refuse your consent. Please ensure that you bring your latest Job Description with for your first appointment. Please also bring with you details and dates of any previous employment you may have undertaken, and a list of medication you are taking. You will be asked to complete a registration form at your first attendance with us. This includes your full name, address and contact telephone number. All personal details requested on this form are kept completely confidential by Peak Occupational Health. Please make sure your details are accurate and up-to-date including the name and contact details of your GP. Please note you are unable to change, or cancel your appointment personally. All appointments are made by your company as your employer. Any changes to appointments must be done through your line manager. All personal information that you impart to any member of the team at Peak Occupational Health is treated with respect, stored securely and remains completely confidential. Depending on what type of assessment you have been referred for, you may be asked to undress for an examination, or requested to assist with a relevant practical/physical test related to your appointment. If you require a chaperone, please make this clear at your appointment. All assessment results and reports provided by Peak Occupational Health are unbiased, independent and undertaken in the strictest confidence. We are not party to any internal company policing, or disciplinary process. You are entitled to read a copy of any report we produce about you and you will always be asked for your signed consent before any report about you is submitted to your manager, or company. If you do not give your consent, your report will not be sent, but your company is then allowed by law to proceed with your case following company policy, without your report. We may need to obtain further information from your GP or hospital Consultant. If this is required, we will ask for your consent to contact any third party before any request for information is made. We may suggest that you are referred to another third-party professional for further treatment. This will only take place with your agreement, consent and company engagement. You will not be charged for your appointments. Charges are made through your company as your employer. If you miss or do not attend an appointment however, you may be liable to a charge under your company rules. Peak Occupational Health is not liable for any loss of, or damage to your personal belongings whilst you are on site. Click to download
- Terms & Conditions | Peak-Occupational-Health
Terms & Conditions Companies are required to sign a contract before they can proceed with referring any employee. Referrals will only be accepted from Company Managers, Company Directors, Health & Safety Managers, or HR Managers for the Company Employer. Employees must be fully informed about their referral for Occupational Health Assessment at Peak Occupational Health. Each referral must be accompanied by the employee’s signed consent form. All Risk Assessments remain the responsibility of the employing company and should be made available to Peak Occupational Health on request. Opening times are Tuesdays, Wednesdays and Thursdays 9.00 a.m. – 4.00 p.m. We will only answer calls and emails between the hours of 9.30 a.m. and 4.00 p.m. We will have a phone message facility available outside working hours. We have a strict Cancellation Policy. Signing the contract commits the referring company to a minimum of 24hrs notice to cancel, or change an appointment. The arrangements and administration of appointments, remains the responsibility of the referring company. Full costs will be made for employee failure to attend an appointment, or cancellations made without 24hrs notice. Travel costs are 45p per mile, and will be added to invoices for on-site visits made by Peak Occupational Health. Payment of costs incurred obtaining medical reports from Consultant Specialists and/or GP’s, and agreed onward referrals to other Specialists, or referral to an Occupational Health Physician must be paid by the referring company and will be added to the monthly invoice. Invoicing will be on a monthly basis and have a strict payment term of 30 days from the date of the invoice, by BACS transfer. Payments that fall outside the 30-day payment policy will incur a 15% interest charge per 15 working days of late payment. Medical Reports and Certificates will only be submitted to the referring company after full payment of all outstanding invoice(s). All costs are reviewed on an annual basis and will be communicated to the referring company in advance. Peak Occupational Health reserves the right to claim expenses and terminate any contract where invoices remain unpaid after three months.
- FAQ's | Peak-Occupational-Health
Frequently Asked Questions FAQ's____________________ Can't find what you are looking for? Fill in the form below with any other questions. How much does an Occupational Health Assessment cost? We assess each company individually, considering the type of assessments required, the number of employees, the industry they work in and their geographical location if onsite visits are requested. All these factors contribute to a final cost. How do I know what Occupational Health Assessments I need for my business? Occupational Health Assessment requirements vary from business to business. Please see our Advice pages including the HSE website, or contact us for professional advice. Do our employees' come to you, or can you come to us? Employees can be assessed at our premises, or we can come to your establishment if you offer facilities suitable to our needs. If you have over 10 employees, we are happy to travel further afield. How long does an Occupational Health Assessment take? Each Assessment varies in time depending on the type of Assessment required. We allocate an hour for most of our appointments, but some questionnaires can be completed within a short time, whilst clinical examinations may require a longer appointment. Name* Business Name* Business Email* Question* Submit Unsure on what Occupational Health Services your business needs? See our advice section for more information on individual businesses needs, HSE requirements and a guide for Managers / Employees. Advice
- Home | Peak-Occupational-Health
In-depth Occupational Health Assessments Our Services High Peak based Occupational Health Assesments, treatment and wellbeing services High Peak based Occupational Health Assesments, treatment and wellbeing services High Peak based Occupational Health Assesments, treatment and wellbeing services High Peak based Occupational Health Assesments, treatment and wellbeing services At Peak Occupational Health we offer professional, individually tailored advice and services for small and medium sized businesses who require access to Occupational Health support at a reasonable cost. Our Nurse and Physiotherapist led service offers a combined experience of over 50 years of support for manufacturing industries, where Occupational Health Assessments are required by the Health & Safety Executive under UK Law. Combined 50+ Years of experience Small team - Personal touch, professional impact. Accredited provider Certificates for all Assessments Our mission is to promote a safe and healthy work environment for all employees. Our Services Why use a Professional Health Screening Service? Early Surveillance: Early and regular screening can prevent the development of more serious employee health problems which can reduce absenteeism and improve productivity. Compliance: We can ensure that you fulfil your obligations to your employees as required by the Health and Safety Executive, and therefore avoid operational restrictions, fines or legal challenges. Employer Analysis: Assessing trends in the data helps a company detect the early signs of potential health hazards and enables the employer to put in place strategies to prevent the escalation of disease or prevent its cause. Investing in People: Providing Occupational Health Services is indicative of a company’s commitment to the health and safety of its workforce. This can be recognised as a potential employee benefit. Our location At the Peak Occupational Health Office we offer the ideal location for our Occupational Health services and Assessments to be performed. This includes: Soundproof Booth's for precise Audiology. Treatment rooms for Physiotherapy treatment. Confidential Consultation rooms. Disabled Access & Toilets. Learn More '' I’ve had the pleasure of working directly with Wendy and Carolyn for the past two years, although their services have supported our business for over 30 years. Their contribution to the health and wellbeing of our employees has had a significant and positive impact on our organisation. Their assessments are consistently thorough, their communication is clear and timely, and they always go the extra mile to support both individuals and the wider business. What truly sets them apart is their genuine care and commitment to the people they work with. They take the time to understand individual needs and develop practical, achievable recovery plans tailored to each person. Wendy and Carolyn have an exceptional ability to understand workplace challenges and provide confidential, personalised support that enables employees to work safely and confidently. Thanks to their proactive and compassionate approach, we currently have zero long-term sickness cases—a testament to the effectiveness of their work. They are professional, approachable, and deeply knowledgeable. I trust their expertise and the services they provide 100%. Their dedication continues to make a real difference, and we are incredibly fortunate to have them as part of our extended team. '' Contact Us At Peak Occupational Health, we value transparent communication and are always happy to help. Simply fill out the form below or contact us using the details below. Email Mail Contact@PeakOccupationalHealth.com 01663 738686 Call Phone Mobile Phone 07927 511100 Enquire about an Assessment Company Name Contact Name Email Phone Address Further information, Possible Required Assesments or Questions Submit Thank you for your enquiry. We will be in contact.
- Advice | Peak-Occupational-Health
Advice Welcome to our Advice page. It is important when receiving or enquiring about Occupational Health services that all individuals understand what is required to be assessed by law, but also any rights reserved by individuals. It is also important to understand our policies and abide by HSE (Health and Safety Executive) regulations. Links to various pages of advice can be found below. Advice for Managers Advice for Employees Advice from HSE Advice for Functional Capacity Assessment Fitness-to-Work Tiers for Assessment Advice for Mask-Fit Testing Job Specific Advice The Control of Substances Hazardous to Health (COSHH) Regulations 2002 and Management of Health and Safety at Work Regulations 1999 provide the framework for the Health Surveillance requirements in the UK. The Health & Safety Executive (HSE) requirements for health surveillance vary significantly between different trades and workplace hazards. Under the HSE there are trades requiring Mandatory Health Surveillance where it is a legal requirement for these industries to ensure correct health surveillance checks for all their workers. These include; Construction and Industrial Businesses ; for example, workers using vibration tools, Asbestos workers, Stonemasons, Foundry workers and Lead workers, Employees in Chemical and Laboratory Work ; employees exposed to carcinogens (cancer producing) or mutagens (cause mutations) , or substances toxic to reproduction and those in work where they are handling biological agents. Staff in Healthcare ; Radiographers exposed to radiation, workers handling cytotoxic drugs and those at risk of exposure to bloodborne pathogens. Workers in Agriculture ; those individuals exposed to pesticides, or Zoonotic disease from sheep. Workers in General Industries ; Compressed Air workers (divers, caisson workers), workers exposed to loud noise above action level and shift workers in safety critical roles. Sensitizers are substances that can cause an allergic reaction in the lungs and/or skin after exposure. There are numerous sensitizers in existence, but once an individual is allergic to one or several of these, even a minute amount of a substance can cause a severe reaction such as Occupational Asthma, or Contact Dermatitis. All employers must provide appropriate health surveillance where there is reasonable likelihood that disease, or ill-health may occur and valid surveillance techniques exist. In addition to the list above, other industries are also recommended to undertake health surveillance checks on their workforce. If your job role is not listed, please contact Peak Occupational Health for advice.
- Advice for Mask-Fit Testing | Peak-Occupational-Health
Advice for Mask-Fit Testing (Managers & Employees) This is to help assist you with Mask-Fit tests required by your company, ensuring that the test runs smoothly and achieves the best possible outcome. Please read the following carefully; Please ensure you can confirm the date and time of your appointment. We allow 30 minutes for each appointment. Please ensure that you bring you mask with new filters to the test. Failure to do so, will mean that you will have to be re-booked for the test. The company will be liable for each appointment made. You will be required to complete consent forms at your first appointment. Please bring your glasses if you require them for reading. Please ensure you are clean shaven, with no sideburns, a maximum of 8 hours prior to the test time. If you do not wish to shave for personal or religious reasons, you will not be able to take the test. Please ensure that you do not eat, drink or smoke for a minimum of 30 minutes prior to the test. It is essential that your sense of taste is not affected by any other compound during the test. Chewing gum is also prohibited. Please note that if you lose weight, change job role, have major facial/dental surgery, or change your mask, you will require a Mask-Fit re-test within two weeks of your return to work. If you fail the test, we will be book you again for a re-test as soon as possible. You may be required to change your mask for a larger, or smaller size. You will need to discuss this with your manager before attending for your next appointment. If you fail your Mask-Fit test twice, you may be required to work with a battery-operated air-flow mask only. These masks use a battery run filtration system to ensure you are safe to operate in your area of work. These will be an additional, considerable cost to the company for this equipment. You will receive a pass/fail certificate at the end of the Mask-Fit test. Company policy dictates when a re-test is required (also see point 6). It remains a company’s responsibility to provide employees with the suitable mask for their job role in line with an appropriate Risk Assessment. Please ensure that employees have received Respiratory Protection Equipment training for correct maintenance of the masks provided. Click to download
- Access Policy | Peak-Occupational-Health
Access Policy Peak Occupational Health office is based in the centre of Whaley Bridge High Peak and serves all companies locally and all those based within Derbyshire and Cheshire. Peak Occupational Health is committed to providing access to Occupational Health assessment services to all company employees requiring Health Surveillance under the directive of the HSE and COSHH regulations UK. We believe in equal access for all. The office is located near Whaley Bridge railway station on the Buxton-Stockport railway line. There is parking for cars at the rear and front of the building. Parking restrictions apply under local authority rules. Bus routes run through Whaley Bridge linking the location to other villages and the towns of Macclesfield and Stockport. Peak Occupational health is committed to equality, fairness and dignity for all employees, managers, company clients and all users of their services. It is the responsibility of all clinicians/ A&C staff for non-discrimination within Peak Occupational Health and all individuals engaging with the service. Staff will attend regular mandatory equality and diversity training. Peak Occupational Health is duty bound to comply with the Equality Act 2010, Human Rights Act 1998, Nursing & Midwifery Council Guidelines and Guidance under the Chartered Society of Physiotherapy, the Health & Safety at Work Act and all relevant UK legislation. Protected characteristics include; Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy & Maternity, Race, Religion or belief, sex and sexual orientation. Prohibited types of discrimination; Direct/ indirect Discrimination, harassment and victimisation, discrimination arising from disability and failure to make reasonable adjustments. Peak Occupational Health website provides advice and directions for anyone to access. The office is situated on the ground floor with disabled wheelchair access and toilet facilities. Individuals who require an interpreter can be accommodated with agreement from their company employer. All company employees are welcome into the Peak Occupational Health assessment service, once their company is under contract with Peak Occupational Health. Any employee/ staff request for referral to Peak Occupational Health should by made through their company Health & Safety, or HR Department. Any referral must be accompanied by an informed, signed consent form. Peak Occupational Health 2025/2026
- Fitness-to-Work Tiers for Assessment | Peak-Occupational-Health
Fitness-to-Work Tiers for Assessment At Peak Occupational Health we have four tiers of Fitness-to-Work Assessment; If you have any doubt as to the level required for your employee, please call the office for advice on Tel; 01663 738686. The four levels are as follows; 1) Return-to-work advice; this is appropriate for employees who have been absent from work and management need to understand when the individual will be able to return to work and what adjustments they might require within their job role. It will require job role evaluation, and an Occupational Health Nurse clinical assessment. Cost £150. Time required 60 mins. 2) Musculoskeletal Clinical Assessment; this is appropriate for employees suffering with musculoskeletal conditions such as back/neck pain, shoulder, Knee or traumatic injury that is preventing them from returning to work. It also covers employees post musculoskeletal surgery (Hip or knee replacement, shoulder or knee surgery etc) It will involve a clinical assessment by a Musculoskeletal Physiotherapist with an indication of any adjustments required for this employee to return to work. Cost £150. Time required 60 mins. 3) Detailed Fitness- to-Work Assessment; this is an assessment of an employee’s ability to perform their job role. It includes biomedical, psychological and social reviews. The employee will be clinically assessed by a Occupational Health Nurse and if necessary, a Musculoskeletal Physiotherapist. The employee will complete validated psychosocial questionnaires. The report given to management will include identification of any Yellow, Blue and Black Flags found during the assessment and a action plan for rehabilitation of the employee back to work. Cost £200. Time required 2 hours. 4) Full Functional Assessment of Fitness and Capacity to Work; this is a full biopsychosocial assessment of an individual’s ability to fulfil their job role. It involves job role analysis, clinical assessment by both an Occupational Health Nurse and Physiotherapist. The employee will complete validated questionnaires and appropriate functional assessment tests. Level 4 also includes a site visit to assess an employee at their place of work. The report will include an action plan. Cost £400 + Travel 45 ppm. Time required up to 4 hrs. *Please note – Assessments 1-3 might reveal that further in-depth investigation, or additional tests may be required. We will contact the company to discuss this, before we proceed. Click to download
- Advice Functional Capacity Assessment | Peak-Occupational-Health
Advice for Functional Capacity Assessment You have been referred for a Functional Capacity Assessment by your employer. This assessment is aimed to ensure that the demands of your job role are not too hard, or too easy for your personal abilities. It is an unbiased report based on answers to specific questions and also practical tasks selected by the assessor, suitable to your line of work. We wish to give you advice as to what to expect when you attend Peak Occupational Health for this assessment. We may also advise your employer that we need to visit your place of work to see exactly what skills you require to undertake the job. Peak Occupational Health office is at 7, Market Street, Whaley Bridge, High Peak Derbyshire SK23 7AA. The What3words are; ///debater.publish.escapades. Please arrive on time for your appointment. Failure to do so, may mean that you are not able to complete all the tests required at that visit. You will be required to complete a signed consent form before your first appointment. Please ensure your manager has given this to you. It can be emailed to us at contact@peakoccupationalhealth.com or brought with you at your first visit. You will be required to complete some paperwork and possibly some questionnaires. If you wear glasses, please remember to bring these with you. The assessment may include you undertaking some practical tasks. It is advisable that you wear loose fitting clothing and comfortable trainers. The assessment can take between 2-4 hours. Please allow time for this and ensure that your manager is aware of the time required if you are attending during the working day. Please bring you a list of any medication you are taking. Please ensure that you inform the assessor of any medical problems you have, or have experienced in the past. We may possibly take your Blood Pressure and Heart Rate during the assessment, so loose clothing is advisable. If we are required to visit your place of employment, we will do this at a time that is suitable to you, your employer and line manager. We will be writing a report following the completion of your assessment. You will be given the opportunity to read this report before it is sent to your manager, or HR department. You are able to request corrections of any inaccuracies you feel are in the report. You are not able to alter the professional opinion, or outcome of the report. Click to download
- Complaints Handling Procedure | Peak-Occupational-Health
Complaints Procedure Peak Occupational Health is committed to providing a high-quality service to all our clients, but when something goes wrong, we take it seriously and view it as an opportunity to improve our standards. We greatly value our relationship with our clients and endeavour to address and resolve any complaint against us quickly to everyone’s satisfaction. If a client Company or employee raises a complaint then we ask for the details of the complaint and endeavour to address as set out in this policy; 1. If a client would like to speak to someone about a complaint, they should phone us directly and be passed to the most appropriate/ senior member of the team for an initial discussion. 2. If for any reason the most appropriate member of our team is not available, then they should able to leave a message and we will respond where possible, within 1 working day. 3. We may during discussion, ask for the complaint to be put in writing (email). It is then easier to address the details and circumstances of the compliant, or allow it to be passed to another member of staff who is more appropriate to deal with the complaint directly. Details in the email should include; a. A brief background leading up to the complaint (Date/Time) b. Who was involved c. Precisely what the complaint is about d. What action is required to resolve the complaint. 4. On receiving a complaint in writing, POH will acknowledge receipt by email within three working days, and enclose a copy of our Complaints Procedure. 5. POH will then investigate the complaint by; a. Ensuring the complaint is seen by a senior member of staff. b. Completing our investigation within one week of receiving the complaint. 6. If POH is not able to resolve the compliant within one week, we will invite specific Company Management Personnel to meet with us to discuss the matter further in order to; a. Resolve all complaints to the satisfaction of all parties. b. Learn from the process. c. Retain our relationship with the Client Company and its employees. 7. POH does accept that not all complaints will result in a satisfactory conclusion. If we are unable to do this, then we will; a. Arrange for an independent professional to review the matter, and act as an advocate in order to resolve the compliant. b. Contact the Royal college of Nursing and/or the Chartered Society of Physiotherapy for advice. c. Contact a Solicitor for advice. Peak Occupational Health 2025/2026
- Advice for Managers | Peak-Occupational-Health
Advice for Managers This advice sheet is aimed at assisting company managers to make appropriate Occupational Health referrals to Peak Occupational Health in Whaley Bridge in line with UK Law and HSE requirements. Referrals to Peak Occupational Health will only be accepted from a company’s designated Manager (Client Company Manager, Human Resources Manager, or Health & Safety Manager). Please ensure that the reason for the referral is clearly and comprehensively explained to the employee, prior to their appointment date at Peak Occupational Health. An employee’s informed and signed consent for the referral, must be obtained and submitted to Peak Occupational Health by the referring Manager, prior to any appointment being made. As the referring Manager, please complete Peak Occupational Health Referral Form. This must be submitted together with the employee’s signed consent, by email to contact@peakoccupationalhealth.com 48hrs prior to an employee appointment. Please state on any referral what information you require from the employee assessment appointment. Examples of this may include; A certificate of competence for a particular job responsibility. A return-to-work assessment report, which includes a summary of any functional incapacity and suggestions for any adaptations, or changes in work environment required. An answer to whether an employee ill-health condition should be covered under the Disability Equality Act 2010. An assessment required for their employment by the HSE. Please ensure that the employee is given a copy of their Job Description to bring with them at their first appointment. Appointment dates and times can be arranged directly with Peak Occupational Health by phone Tel; 01663 738686, or email contact@peakoccupationalhealth.com and must be communicated to the employee by the company. Please note that arrangements and administration of appointments, remains the responsibility of the company. Please be aware that any missed appointments (for any reason) will be charged to the company at the normal rate and that cancellations can only be accepted up to 48hrs of the appointment date. Where it is not safe to travel for either party, the designated manager can re-arrange appointments with Peak Occupational Health without incurring additional cost. Please be aware that in unforeseen circumstances, Peak Occupational Health reserves the right to cancel appointments as far as possible in advance, and re-arrange these appointments at no cost to the company. Case review meetings can be requested by the referring Manager on-site. These will be charged to the company at an additional cost to any assessment. The company remains liable for timely payment of invoices. All assessment results and reports provided by Peak Occupational Health are unbiased, independent and undertaken in the strictest confidence. We are not party to any internal company policing, or disciplinary process. The company is responsible for informing POH within 30 days, if the designated referring Manager is no longer in post. Click to download
